Worthing, Sussex
HMRC
About the job
Job summary
Discover a career in your hands at HMRC. Whether you’re seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.
Visit our YouTube channel to watch the full series and come and discover your potential.
Do you see a problem and wonder how it could be improved, automated or solved differently?
We are building high-quality digital services that will enhance the customer experience, enable real-time interactions, and make tax simpler and more intuitive for everyone. By equipping our colleagues with modern tools and technologies, we are also reshaping how we work, allowing HMRC to focus its resources where they can deliver the greatest impact.
Please Note: Successful candidates may be placed within either Enterprise Live Services (ELS) or CDPO (Chief Digital Product Office). Placements will be determined by business need and workforce requirements at the time of appointment. Regardless of placement, apprentices will receive excellent development opportunities and gain valuable experience in data analysis within HMRC.
ELS: Is responsible for supporting and maintaining HMRC’s critical live digital services and technology platforms. Working within ELS, Data Analyst apprentices may use data to help monitor service performance, identify trends, support operational decision-making, and contribute to the continuous improvement of systems that millions of customers rely on every day.
Location(s) available – Telford
CDPO: sits at the heart of HMRC’s digital transformation. We are responsible for shaping the organisation’s digital strategy, driving innovation, and ensuring the services we deliver are accessible, user-centred and fit for the future. Working across a diverse portfolio of digital and technology projects, CDPO colleagues help design and improve products and services used by millions of customers, supporting HMRC’s mission to make tax administration simpler, clearer and more efficient.
Location(s) available – Salford, Telford, Worthing
Job description
The Level 4 Data Analyst Apprenticeship at HMRC offers an excellent opportunity to begin a career in data and analytics within the Civil Service. Combining hands-on experience with structured learning, you’ll work alongside experienced professionals to analyse data, identify trends, and produce insights that support decision-making across HMRC.
As an apprentice, you’ll gain experience working with data tools, reports and dashboards, helping to improve services and deliver better outcomes for customers. You’ll develop technical, analytical and communication skills whilst learning about data quality, governance and best practice in a large and complex organisation.
With support from experienced colleagues and a recognised Level 4 qualification, this apprenticeship provides a strong foundation for a long-term career in data and analytics, with clear progression opportunities within HMRC and the wider Civil Service.
Breakdown of Apprenticeship:
You’ll have support from managers, coaches, fellow apprentices, and the Data Analyst community. With experienced mentors guiding your journey, you’ll master the latest best practices while forming meaningful connections.
With an average of 6 hours a week reserved for training, you’ll earn while progressing towards completion of your 18 month apprenticeship.
Important to Know:
This role is on condition you successfully complete your apprenticeship. Failure to meet this requirement will result in your removal from the apprenticeship. The role will be offered on a loan basis until you successfully complete your apprenticeship. If you fail or withdraw from the apprenticeship you will return to your business area and your loan will end. On completion of the apprenticeship your role will become permanent. Please discuss this with your line manager before applying.
Your manager will provide you with further details about the apprenticeship programme, including the structure of assessments and, where applicable, the number of permitted attempts to pass, if they have not already done so.
To assess your eligibility for the apprenticeship, QA, our approved learning provider will conduct the apprenticeship eligibility checks and aptitude test if applicable, before HMRC can confirm your successful offer onto this apprenticeship. This will require HMRC sharing your contact details with the learning provider who will contact you directly. Information is gathered in accordance with the Education and Skills Funding Authority (ESFA) guidance.
Please note that candidates who are successful at interview will be placed on a temporary hold status. This is to allow QA to complete their own internal checks. Once these checks have been successfully completed and passed, the candidates will then proceed to complete their pre-employment checks with HMRC.
For further information about the role please join our Webinar on Friday 6th November 11:30-12:30. Link to sign up: Data Analyst Apprenticeship – Information Session – Fill in form
Person specification
Key Responsibilities:
Who can apply for an apprenticeship?
To start an apprenticeship, you’ll need to be:
You can apply for an apprenticeship (opens in a new window) while you’re still at school but you’ll need to be 16 or over by the end of the summer holidays to start the apprenticeship.
Please note – if successful you must be 16 or over to undergo the relevant security checks.
A condition of your employment is the successful completion of your apprenticeship within the expected duration of 18 months. Failure to meet this requirement may result in HMRC removing you from the Apprenticeship Programme and/or terminating your employment.
Your training requirements and probation period will run concurrently. If you do not successfully complete your probation and/or the apprenticeship-where it is a specific requirement of your role-your employment with HMRC may be subject to termination.
Your manager will provide you with further details about the training programme, including the structure of assessments and, where applicable, the number of permitted attempts to pass, if they have not already done so.
Mandatory Requirements Details:
Be able to work at least 30 hours per week (or follow an extended apprenticeship if part-time).
Qualifications:
Essential Qualifications for the apprenticeship:
Important: Candidates should not hold a qualification of the same type, content and level (or above) as this qualification. Candidates who already hold a level 4 or equivalent in a relevant subject are NOT eligible. A condition of your employment is the successful completion of your apprenticeship within the expected duration of 18 months. Failure to meet this requirement may result in HMRC removing you from the Apprenticeship Programme and/or terminating your employment. Once the vacancy is closed, you will receive an invitation to complete an IKM assessment. The assessment will test your knowledge and skills on Data Analytics Once you receive the invitation, you will have 5 days to complete the assessment. Once the test has been completed it will then be reviewed and candidates who meet the minimum threshold will pass through to Sift. Please Note: The assessment itself is timed, and once you begin the test, you will need to complete it within the allocated time limit. We therefore recommend that you start the assessment when you can dedicate sufficient uninterrupted time to complete it. Due to timescales associated with the sift and interview process NO extensions to the assessment deadline will be permitted. If you require any reasonable adjustments to support you in completing the assessment, please let us know as soon as possible so that appropriate arrangements can be considered.
Your training requirements and probation period will run concurrently . click apply for full job details
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